Gallery

Addendum

Application

(“CHI Studio“, “we“, “us” or “our“) manages and operates the Artisan Lounge at K11 MUSEA (“Artisan Lounge“) and is part of the New World group of companies including New World Development Company Limited and its affiliated or related companies from time to time in Hong Kong (as listed here: https://nwd.com.hk/pics/) (the “New World Group” or “NWG“) and is committed to protecting personal data of individuals in territories where we do business. If you are:

an individual located in Mainland China who visits Artisan Lounge’s relevant website(s), or otherwise uses Artisan Lounge’s products and/or services by phone or any other means from Mainland China; and/or
an individual holding a Mainland China passport and/or resident identity card who visits the physical stores of Artisan Lounge in Hong Kong or otherwise uses Artisan Lounge’s products and/or services by phone or any other means in Hong Kong,

your personal data will be processed by CHI Studio in accordance with this Addendum in addition to the New World Group Privacy Policy Statement (“NWG’s Privacy Policy Statement”), CHI Studio’s Privacy Policy Statement (“Privacy Policy Statement”) and CHI Studio’s Personal Information Collection Statement (“PICS”), as well as the applicable data protection laws and regulations in Mainland China. Therefore, before using Artisan Lounge’s products and/or services or providing any personal data to us, please ensure that you have carefully read, understood and agree to the PICS, the Privacy Policy Statement, the NWG’s Privacy Policy Statement and this Addendum. For the purpose of this Addendum, “Mainland China” refers to the People’s Republic of China excluding the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”), the Macau Special Administrative Region of the People’s Republic of China and Taiwan. Unless defined otherwise, all defined terms (capitalised terms) in this Addendum shall have the same meaning as the defined terms in the Privacy Policy Statement, the NWG’s Privacy Policy Statement and PICS. In the event of any conflict or inconsistency, they shall be resolved in the following order of precedence (from higher to lower) in respect of such conflict or inconsistency: – (a) this Addendum; (b) the PICS; (c) the Privacy Policy Statement; (d) NWG’s Privacy Policy Statement.

Personal data

In this Addendum, “personal data” refers to various information related to an identified or identifiable natural person recorded electronically or by other means and does not include anonymized information. Personal data involved in this Addendum includes those set out in Clause 5 of the NWG’s Privacy Policy Statement.

In addition, “sensitive personal data” refers to “personal data” that, once leaked or illegally used, may easily lead to violation of the personal dignity of a natural person or harm of personal or property safety. The “sensitive personal data” involved in the NWG’s Privacy Policy Statement, the Privacy Policy Statement and this Addendum includes residential address, marital status, Log Files, Tracking Data, transaction information (including your characteristics and transaction behavior).

“Process” or “processing” of “personal data” includes the collection, storage, use, processing, transmission, provision, disclosure, deletion, etc. of “personal data”.

How we collect and process your personal data

Apart from Clauses 5 and 6 of the NWG’s Privacy Policy Statement, the following also applies to how we collect and process your personal data:-

Your personal data will be processed by CHI Studio for the purposes as further specified below and set out in the relevant PICS (“Purposes”). In particular, for us to carry out the Purposes and provide you with the relevant products/services, the personal data (including sensitive personal data) set out below is necessary. If such information are not available or not accurate, we may not be able to provide the relevant products/services to you:-

No.	Purposes	Personal data we may collect
1.	Processing your enquiry about Artisan Lounge and its services and/or facilities, and/or use of the same	Name Contact details E-mail address Mailing/ correspondence address Contact number
2.	Processing and managing applications, bookings, orders, requests or enquiries made by you related to Artisan Lounge	Name Contact details E-mail address Mailing/ correspondence address Contact number
3.	Research, development, and analysis in relation to your/customer behaviour including carrying out data sorting and analysis to enable us to better understand your characteristics and transaction behaviour (subject to your consent for direct marketing, if/where applicable) to provide other goods and/or services better tailored to your needs, and to assist us in selecting Marketing Subjects that are likely to be of interest to you, and carrying out aggregated behavioural analysis, including using personal data for statistical analysis, data science studies and data mining;	Tracking Data Transaction information (including your characteristics and transaction behavior)
4.	For you to make enquiries, complaints, and/or suggestions to us in relation to the Purposes and/or the Goods and Services (including, but not limited to, through an in-app text box on your mobile device or through our official social media page and/or our official website of, or by text message, email and/or mail, and/or other media whether now known or available in the future)	Name Contact details E-mail address
5.	Seeking your feedback, including through surveys, in relation to the Purposes and/or the Goods and Services (including, but not limited to, through an in-app text box on your mobile device or through our official social media page and/or our official website of, or by text message, email and/or mail, and/or other media whether now known or available in the future)	Transaction information (including your characteristics and transaction behavior)
6.	Improving the Website, the Purposes, and our and our Affiliates’ and Marketing Partners’ Goods and Services	Tracking Data Transaction information (including your characteristics and transaction behavior)
7.	Direct marketing and cross-marketing for the Marketing Subjects, subject to consent	E-mail address ontact number Mailing/ correspondence address Tracking Data Transaction information (including your characteristics and transaction behavior)
8.	Data analytics, profiling, information management and database administration	Tracking Data Transaction information (including your characteristics and transaction behavior)
9.	Deterring, detection, investigation and/or prevention of activities that may violate, or may be suspected to violate, our policies or may be abusive, illegal, and/or criminal subject to the applicable laws and regulations in the Mainland China	Name Contact details
10.	Collection or recovery of any debt owed by you to us or our Affiliates	Name Contact details Transaction information (including your characteristics and transaction behavior)
11.	The normal management, operation, and maintenance of the Application, the Website and the provision of the Goods and Services to you	Name Contact details Mailing address Contact number Transaction information (including your characteristics and transaction behavior)
12.	Storing your personal data (whether by a single or multiple Affiliates (including us) or our Marketing Partners) for the purpose of sharing such personal data with our Affiliates and/or our Marketing Partners for any and all of the other Purposes listed above	E-mail address Contact number Mailing/ correspondence address Tracking Data Transaction information (including your characteristics and transaction

In general, we process your personal data with your consent, and where appropriate, with separate consent from you for processing your personal data under specific circumstances required by the applicable data protection laws and regulations in Mainland China. You acknowledge and agree that under the following situations, we are not required to obtain your consent to process your personal data:-
1. the processing is necessary for the conclusion or performance of a contract to which you are a party, or where it is necessary to conduct human resources management according to lawfully formulated labour rules and lawfully concluded collective contracts;
2. the processing is necessary for the performance of our duties or obligations under any applicable laws and regulations, including those directly related to:
  1. National security and national defence;
  2. Criminal investigation, prosecution and trial and execution of court orders, judgments or related matters; or
  3. Public security, public health, or major public interest;
3. the processing is necessary for responding to public health emergencies, or for the protection of life, health and property safety of natural persons under emergency circumstances;
4. the personal data is processed within a reasonable scope to conduct news reporting, supervision by public opinion and other activities in the public interest;
5. the personal data is made available to the public by you or the personal data about you from legitimate public sources is processed within a reasonable scope in accordance with the laws and regulations; or
6. other circumstances as provided by the laws and regulations.

Your rights as the personal data subject

Please refer to Clause 15 of the NWG’s Privacy Policy Statement in relation to your rights to access, correct your personal data and withdraw your consent. Further, in accordance with the applicable data protection laws and regulations in Mainland China, we will ensure that you may exercise the following rights over your personal data, including:-
1. You may request to delete your personal data if:-
  1. our processing of your personal data breaches laws or regulations;
  2. we collect or use your personal data without your consent;
  3. our processing of your personal data breaches our agreement with you;
  4. you no longer use our products and/ or services, or the purposes described in Clause 3 of this Addendum have been achieved or accomplished;
  5. you withdraw your consent;
  6. we no longer provide products and/or services to you;
2. Change the scope of your consent;
3. Obtain a copy of your personal data; or
4. Request to transfer your personal data to another personal data processor provided that such request is compliant with the applicable laws and regulations.
Such requests shall be made to our Personal Data Privacy Officer at 30th Floor, New World Tower, 18 Queen’s Road Central, Hong Kong or privacy@chi-coffeeconcept.com (marked Confidential). We will endeavour to reply to your reasonable requests in relation to the above within fifteen (15) PRC working days from the day we receive your request.
However, please note we may refuse your requests under the following circumstances:-
1. Circumstances relevant to the fulfilment of our obligations under laws and regulations, including our provision of your personal data (including your sensitive personal data) generated during the transaction between you and us to the regulatory authority(ies) and or other governmental departments under the laws and regulations of Mainland China;
2. The data retention period required by any law or administrative regulation has not expired, or it is difficult to delete personal data technically (in such cases, we will take necessary security protection measures to ensure the security of your personal data or anonymize such personal data);
3. Circumstances directly related to national security and defence security;
4. Circumstances directly related to public security, public health, or significant public interest;
5. Circumstances directly related to criminal investigation, prosecution and trial, and execution of court decision;
6. Circumstances where we have sufficient evidence to prove that you have subjective malice, or you are abusing your rights;
7. Circumstances where protection of your or other individual’s life, property and other important lawful rights is involved;
8. Circumstances where responding to your request will cause serious harm to the lawful rights and interests of you or other individuals or organisations (including us); or
9. Circumstances where trade secrets are involved.

Retention of personal data

Your personal data will be kept by us for no longer than necessary for the fulfillment of the Purposes. Please refer to Clause 8 of the NWG’s Privacy Policy Statement for further details.

How we entrust others to process, share, transfer and publicly disclose your personal data

To achieve the Purposes under Clause 3 of this Addendum, you understand and agree that we may entrust the processing of your personal data (including sensitive personal data) to third party service providers as set out in Clauses 9 and 11 in the NWG’s Privacy Policy Statement.
The third party service providers entrusted by us have no authority to use your personal data for any other purposes. If there is any change to the purpose of processing of your personal data, we will ask for your consent again.
Your personal data may also be shared with the New World Group and joint venture companies together referred to as “Affiliates” and our “Marketing Partners” located within or outside Hong Kong, which include property developers, banks, financial and investment institutions, insurance companies, private clubs, concierge and customer service providers, retail outlets and online businesses (products and services including fashion and beauty, health and personal cares, luxury, home and living, food, wine, and beverage, books and stationery), shopping malls, department stores, watches and jewellers (such as Chow Tai Fook Jewellery Group Limited), hotel chains, catering service providers, healthcare and senior care, services and/or products providers including health and wellness, art and culture, gallery and exhibition, green and nature, sport and recreation, travel and accommodation, leisure and entertainment, transportation and logistics, telecommunication, media and information technology, corporate innovation, accelerator and incubation programmes, competitions, conferences and events, pre-school, primary, secondary and/or tertiary education institutions etc., the details of which are set out in Index 1 of this Addendum.

How we store and transfer your personal data

In principle, we collect, produce and process the personal information in the PRC in accordance with the business purposes set out in Clause 3 of this Addendum and they will be stored in Hong Kong. You understand, authorise and consent that we may transfer your personal information outside Mainland China to our headquarters in Hong Kong, Affiliates, Marketing Partners and other entities outside Mainland China (please refer to Index 2 of this Addendum for further details), and to the servers and/or data centres in Hong Kong of our partners, co-operators, agents, contractors, suppliers and service providers whom we have entrusted to process your personal information (please refer to Index 3 of this Addendum for further details) due to business needs and solely for achieving the business purposes set out in Clause 3 of this Addendum and to the maximum extent permitted by law and in accordance with the mandatory requirements under the laws and regulations of the PRC. Hong Kong has enacted personal information protection laws, and we will also ensure that your personal information is adequately protected in accordance with this Addendum. If you would like to learn more about the storage and cross-border transfer of your personal information, withdraw your consent and/or exercise your other rights in accordance with Clause 4 of this Addendum, please contact us via the means set out in Clause 10 of this Addendum and we will respond to your request to a reasonable extent.

We will not transfer your personal data to any company, organisation or individual outside of CHI Studio, its Affiliates and/or Marketing Partners, except under the following circumstances:

Transfer with separate consent. After obtaining your separate consent, we will transfer your personal data to other parties in accordance with this Addendum;
When we are involved in any actual or proposed transfer of business, transfer of shares, re-structuring, amalgamation, merger, sale, transfer or purchase of CHI Studio’s business (please refer to Clause 18 of the NWG’s Privacy Policy Statement);
We may otherwise transfer your personal data in accordance with applicable laws and regulations, requirements under legal proceedings, compulsory administrative or judicial requirements.

How we process minors’ personal data

Our products and services are only provided to those who are above the age of eighteen (18). If we are aware that we have collected personal data of any individuals below the age of eighteen (18), we will immediately delete such personal data.

Miscellaneous

Further, the following Clauses in the NWG’s Privacy Policy Statement shall apply:-

Clause 4 shall apply in respect of the use of cookies and other tracking mechanisms;
Clause 12 shall apply in respect of the security of personal data;
Clause 13 shall apply in respect of circumstances where CHI Studio excludes liability for disclosure of your personal data, which will be subject to the applicable laws and regulations in Mainland China;
Clause 17 shall apply in respect of the update of the NWG’s Privacy Policy Statement, the Privacy Policy Statement and this Addendum

How to contact us

If you have any questions, comments or suggestions regarding this Addendum, or wish to exercise your rights over your personal data in accordance with the NWG’s Privacy Policy Statement, the Privacy Policy Statement or this Addendum, please feel free to contact our Personal Data Privacy Officer at 30th Floor, New World Tower, 18 Queen’s Road Central, Hong Kong or privacy@chi-coffeeconcept.com (marked Confidential).

Inconsistency or conflict

If there is any inconsistency or conflict between the English and Chinese versions of this Addendum, the English version shall prevail.

Name of recipient	Purpose of sharing	Manner of sharing	Types of personal information being shared	Contact particulars
New World Development Company Limited	Marketing data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	privacy@nwd.com.hk
New World Corporate Services Limited	data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	billylam@nwcs.com.hk
Chi Group Holdings Limited	Marketing data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	privacy@chi-coffeeconcept.com
Chi Coffee Concept Limited	Marketing data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	privacy@chi-coffeeconcept.com
New World Development Company Limited	Marketing data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	privacy@nwd.com.hk
New World Corporate Services Limited	data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	billylam@nwcs.com.hk
Chi Group Holdings Limited	Marketing data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	privacy@chi-coffeeconcept.com
Chi Coffee Concept Limited	Marketing data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	privacy@chi-coffeeconcept.com
New World Development Company Limited	Marketing data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	privacy@nwd.com.hk
New World Corporate Services Limited	data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	billylam@nwcs.com.hk
Chi Group Holdings Limited	Marketing data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	privacy@chi-coffeeconcept.com
Chi Coffee Concept Limited	Marketing data analysis internal study	Sharing the reports of the database	Name Contact Numbers Email address Date and month of birth and age range Residential or Business Address Emergency Contact Business Nature Job Title	privacy@chi-coffeeconcept.com

Personal Information Collection Statement

This Personal Information Collection Statement (this “Statement”) is made by (“CHI Studio”, “we”, “us”, or “our”) which manages and operates the Artisan Lounge at K11 MUSEA (“Artisan Lounge”), and applies between us and you (“you”, or “your”). This Statement should be read together with the (if any) of the website at https://www.artisanlounge.com.hk/ (the “Website”) (the “Terms and Conditions”), provided that, in the event of any inconsistency between this Statement and the Terms and Conditions concerning matters relating to personal data, this Statement shall prevail.

CHI Studio is part of the New World group of companies including New World Development Company Limited (“NWD”) and its affiliated or related companies from time to time (as listed here: https://www.nwd.com.hk/pics) (the “New World Group”, or “NWG”) whose activities include real estate (sale, leasing and investment), mortgage services, retail, property management, facilities management, activity planning and management, infrastructure, shopping malls, loyalty programmes, department stores, jewelleries and luxury products, e-commerce, hospitality services, food and beverages, convention and exhibition centres, sports and recreational facilities, education, health care and senior care, other health and wellness products and services, financial services and insurance, transportation, sustainability programmes and products, TMT (Technology, Media and Telecom), corporate innovation, accelerator and incubation programmes, organization of competitions, conferences and events, start up and social innovation programmes and charitable pursuits including sports, recreation, art and cultural programmes, relief of poverty, advancement of education, advancement of religion, and other purposes that are beneficial to the community (the “Goods and Services”) (the New World Group and joint venture companies together referred to as “Affiliates”).

In order to enable us to perform the Purposes (as defined in the “Purposes for using personal data collected” section below), you are required to provide all the requested/mandatory personal data in the Contact Us form. If you do not provide the required personal data, then we may not be able to perform the Purposes and/or provide goods or services to you.

If you are under 18 years of age, you should consult with your parent or legal guardian before sharing or providing your personal data to us. To protect your interest as a minor, even if you agree for us to use and disclose your personal data for the relevant purposes as specified in this Statement, we will require your parent or legal guardian to give consent on your behalf before we proceed to so use and disclose your personal data.

Kinds of personal data collected

The kinds of personal data we may collect from you and/or from other sources as mentioned below in this Statement include your name, gender, age (or age range), date and month of birth, contact details, e-mail address, mailing/residential/correspondence address, contact number marital status, family status, educational level, occupation,, Log Files (see below), interests and favourite activities, tracking information about your use of the Website and transaction information (including your characteristics and transaction behaviour) (“Tracking Data”), social media account information, etc. For Tracking Data collected through the use of cookies and other tracking mechanisms, please also refer to our related policies (including but not limited to the New World Group Privacy Policy Statement and Cookies Policy) for further details as to how we collect, use and process Tracking Data.

Purposes for using personal data collected

The personal data to be collected from you and/or from other sources as mentioned below in this Statement will be used and retained by us (and/or our Affiliates and/or our Marketing Partners as defined in the “Direct Marketing” section below, as applicable) for the following purposes (as may be applicable from time to time) (together, the “Purposes”):

Processing your enquiry about Artisan Lounge and its services and/or facilities, and/or use of the same;
To serve you better and/or maintain your personal data and/or information across multiple pages within or across one or more sessions when using the Website;Research, development, and analysis in relation to your/customer behaviour including carrying out data sorting and analysis to enable us to better understand your characteristics and transaction behaviour (subject to your consent for direct marketing, if/where applicable) to provide other goods and/or services better tailored to your needs, and to assist us in selecting Marketing Subjects (see below) that are likely to be of interest to you, and carrying out aggregated behavioural analysis, including using personal data for statistical analysis, data science studies and data mining;
For you to make enquiries, complaints, and/or suggestions to us in relation to the Purposes and/or the Goods and Services (including, but not limited to, through an in-app text box on your mobile device or through our official social media page and/or our official website, or by text message, email and/or mail, and/or other media whether now known or available in the future);
Seeking your feedback, including through surveys, in relation to the Purposes and/or the Goods and Services (including, but not limited to, through an in-app text box on your mobile device or through our official social media page and/or our official website, or by text message, email and/or mail, and/or other media whether now known or available in the future);
Improving the Website, the Purposes, and our and our Affiliates’ and Marketing Partners’ Goods and Services;
Direct marketing and cross-marketing for the Marketing Subjects, subject to consent (see below section entitled “Direct marketing”);
Data analytics, profiling, information management and database administration;
Deterring, detection, investigation and/or prevention of activities that may violate, or may be suspected to violate, our policies or may be abusive, illegal, and/or criminal;
Collection or recovery of any debt owed by you to us or our Affiliates;
The normal management, operation, and maintenance of the Website and the provision of the Goods and Services to you;
Storing your personal data (whether by a single or multiple Affiliates (including us) or our Marketing Partners) for the purpose of sharing such personal data with our Affiliates and/or our Marketing Partners for any and all of the other Purposes listed above (and subject to your consent in the event that transfer to any or all such data transferees for direct marketing are involved); and/or
Other purposes ancillary or related to the above.

Those with whom we share personal data

We may engage agents, contractors, suppliers and service providers (whether within or outside the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”)) in connection with the Purposes and/or the provision of the Goods and Services, e.g. IT/software solutions/technology services providers, marketing agents, social media, research companies, and service providers of development and maintenance, administrative, data processing, digital storage, or other similar services, and may transfer to or share your personal data with them for the Purposes within or outside Hong Kong. We may also share your personal data (subject to your consent, if/where applicable) with our Affiliates, our Marketing Partners (see below) and the social media platforms that we and/or our Affiliates/our Marketing Partners (see below) use for such Purposes. Where we are required by the law of any country or place or requested by any court, regulatory body or governmental body of any country or place, we may also disclose your personal data as required. In the event of any actual or proposed transfer of business, transfer of shares, re-structuring, amalgamation, merger, sale, transfer, or purchase of us or our business or our Affiliates or our Affiliates’ businesses, your personal data may be transferred to the new entity as part of the transaction, provided that the new entity abides by this Statement and continues to exercise the same level of care, in respect of your personal data, as we would. You will be notified of such event and you may decide to withdraw your consent to the use of your personal data.

Your personal data may be stored by us in physical locations and/or servers located within or outside Hong Kong and/or shared with our Affiliates and/or our Marketing Partners (see below) located within or outside Hong Kong. However, we will take all reasonable measures to ensure that your personal data is stored and processed securely, regardless of the country or place in which it is stored, and we procure by contract or use our reasonable endeavours to ensure that our Affiliates and our Marketing Partners (see below) do the same.

Direct marketing

Subject to your consent, we may use your personal data to send you direct marketing (including, but not limited to, special offers, news, information and marketing) about us, our Affiliates and/or our Marketing Partners (see below) in relation to the Marketing Subjects (see below) whether by in-app messages and/or notifications and/or push notifications to your mobile device, email, telephone, text message, or other media whether now known or available in the future.

Subject to your consent, we may also use your personal data for, or provide your personal data to, our Affiliates and/or our Marketing Partners (see below) so that they may send you direct marketing (including, but not limited to, special offers, news, information and marketing) about us, our Affiliates and/or our Marketing Partners (see below) in relation to the Marketing Subjects (see below) whether by in-app messages and/or notifications and/or push notifications to your mobile device, post, email, telephone, text message, and/or other media whether now known or available in the future.

Our “Marketing Partners” include property developers, banks, financial and investment institutions, insurance companies, private clubs, concierge and customer service providers, retail outlets and online businesses (products and services including fashion and beauty, health and personal cares, luxury, home and living, food, wine and beverage, books and stationery), shopping malls, loyalty programmes, department stores, watches and jewellers (such as Chow Tai Fook Jewellery Group Limited), hotel chains, catering services providers, healthcare and senior care, services and/or products providers including health and wellness, art and culture, gallery and exhibition, green and nature, sports and recreation, travel and accommodation, leisure and entertainment, transportation and logistics, telecommunication, media and information technology, corporate innovation, accelerator and incubation programmes, competitions, conferences and events, pre-school, primary, secondary and/or tertiary education institutions.

As we may share your personal data with our Affiliates and/or our Marketing Partners, we may also receive your personal data from them. Subject to your consent given to our Affiliates and/or our Marketing Partners, we may also use such personal data to send you direct marketing about us, our Affiliates and/or our Marketing Partners in relation to the Marketing Subjects (see below).

The types of products, services, events and charitable initiatives that we, our Affiliates and/or our Marketing Partners may market to you include the following (together, the “Marketing Subjects”):

goods and services offered by us and/or our Affiliates in relation to the Goods and Services;
finance, banking, mortgage, insurance and other related services and products by banks, financial and investment institutions and insurance companies;
access and privileges at private clubs;
professional consultation on customer services, including but not limited to event planning, holidays, hotels, travel, and tickets reservation;
consumer products and services by retail outlets and/or online businesses, including clothing, shoes, fashion, fashion accessories and beauty, health and personal cares, luxury, home and living, household products, food, wine, liquor and beverages, confectionary, groceries, books and stationery, toys, cigarettes and cigars, fragrances and cosmetics, baby products, telephones and mobile devices, electronics and electrical appliances, computer software, and games, bags and luggage, furniture, sports and leisure equipment;
pharmaceutical products, medical and pharmaceutical services, therapists;
tutoring, mentoring, home cleaning, janitor services, landscape and plant maintenance services, agricultural services, part time housekeeping, plumbing services, locksmiths, barber and salon services, gym and fitness services, laundry services, florists, vehicle towing, and motor vehicle services;
reward, loyalty, privileges programmes and promotions at shopping malls and department stores;
reward, loyalty, privileges programmes and promotions for customers and/or potential customers of the New World Group;
watches, jewelleries and accessories;
restaurants, catering services on food, wine and beverage;
travel, hospitality and accommodation services and products, including but not limited to hotels and serviced apartments, holiday package products and services offered by travel agents, tickets to attractions;
transportation and logistics services, including but not limited to air travel and non-air transportation services such as hotel transfers, car rentals, bus operators, train operators and cruise operators, and courier services and shipping services ;
conference and exhibition management services, consultancy and marketing research services, supply chain management, event and project management services, gaming services, advertising and public relations services, media production services;
tickets for concerts, galleries, exhibitions, films, theatricals, sporting, special and cultural events;
green and nature activities;
technology, telecommunication, internet and mobile communication services, social networking and media;
graphic and interior design services, photography services, printing and publishing services;
legal services, medical services, accounting, auditing, bookkeeping and taxation services, engineering services, architectural services, surveying services, equipment rental services, hospitality services;
professional advice and/or consultation on education and/or personal enhancement;
charitable initiatives which support areas including sports, recreation, art and cultural programmes, relief of poverty, advancement of education, advancement of religion and other purposes that are beneficial to the community.

We cannot use or provide your personal data for direct marketing purposes and/or provide your personal data to third parties (whether to our Affiliates and/or our Marketing Partners) for their direct marketing purposes unless you consent. Even if you give your consent, you can opt out of direct marketing – at any time (or you may request that we cease to provide your personal data to third parties, at which point we will cease to do so), free of charge, by emailing privacy@chi-coffeeconcept.com or writing to our Personal Data Privacy Officer at 30th Floor, New World Tower, 18 Queen’s Road Central, Hong Kong (marked Confidential).

Your rights

Apart from your right to opt out of direct marketing as mentioned above, you have the following additional rights to:

check whether we hold any of your personal data;
access your personal data held by us;
require us to correct any personal data which is inaccurate; and
ascertain our policies and practices (from time to time) in relation to personal data and the types of personal data held by us.

If you would like to make a request in relation to the above (or make any general enquiries), please contact our Personal Data Privacy Officer at 30th Floor, New World Tower, 18 Queen’s Road Central, Hong Kong or privacy@chi-coffeeconcept.com (marked Confidential). In accordance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong) (the “PDPO”), we have the right to charge you a reasonable fee for the processing of any personal data access request.

Privacy Policy Statement

We adopt the New World Group Privacy Policy Statement. You can find out more about our policy on personal data protection by accessing the New World Group Privacy Policy Statement available at https://nwd.com.hk/privacy-policy. If there is any inconsistency or conflict between the New World Group Privacy Policy Statement and this Statement, this Statement shall prevail.

Please also see the New World Group Privacy Policy Statement for our policies and information about:

our collection and/or use of Log Files (data relating to your use of/visits to the Website, including but not limited to your IP address, domain name, browser type and access time);
the use of cookies and other tracking mechanisms;
retention of your personal data;
third party merchants and/or websites that may be contained in the Website;
how we keep your personal data secure;
use of your personal data in legal proceedings.

Inconsistency or conflict

If there is any inconsistency or conflict between the English and Chinese version of this Statement, the English version shall prevail.

Miscellaneous

This Statement may be updated from time to time to reflect changes to our policy with respect to personal data protection and/or changes to personal data/data privacy laws and regulations. Where there are significant changes, we will notify you and obtain your acceptance of the changes, consents, and/or opt in (as necessary or applicable). If you do not accept the changes and/or provide your consent, then we may not be able to perform the Purposes and/or provide goods or services to you. You are advised to check the Website for updates to this Statement on a regular basis.

Nothing in this Statement shall limit your rights under the PDPO.

If you are:

an individual located in Mainland China who visits Artisan Lounge’s relevant website(s), or otherwise uses Artisan Lounge’s products and/or services by phone or any other means from Mainland China; and/or
an individual holding a Mainland China passport and/or resident identity card who visits the physical stores of Artisan Lounge in Hong Kong or otherwise uses Artisan Lounge’s products and/or services by phone or any other means in Hong Kong,

your personal data will be processed by CHI Studio in accordance with the “People’s Republic of China Addendum” in addition to the New World Group Privacy Policy Statement, CHI Studio’s Privacy Policy Statement and this Statement, as well as the applicable data protection laws and regulations in Mainland China which, for the current purposes, excludes Hong Kong, the Macau Special Administrative Region of the People’s Republic of China and Taiwan.

This Statement shall be governed by, and construed in accordance with, the laws of Hong Kong.

Terms & Conditions

ACCEPTANCE OF TERMS AND CONDITIONS

This website (this “Website”) is managed and operated by CHI (“CHI Studio”, “we”, “us” or “our”) which manages and operates the Artisan Lounge at K11 MUSEA (“”). By accessing, using or browsing this Website, you agree to be bound by these Terms and Conditions (these “Terms and Conditions”). Additional terms and conditions (including any amendments thereof) applicable to a specific area of this Website or to a particular transaction, event or activity will be posted in particular areas of this Website from time to time by CHI Studio.

UPDATE OF TERMS AND CONDITIONS

CHI Studio may update and amend these Terms and Conditions from time to time at our sole discretion and notify you by posting an updated version thereof on this Website. You are advised to regularly check this Website for updates and your continued use of this Website after our posting of the revised Terms and Conditions constitutes your acceptance of the updated Terms and Conditions.

NO UNLAWFUL USE

You may not use this Website or any of its contents referred to for any illegal or unauthorized purpose. You agree to comply with all applicable laws, rules and regulations in force from time to time.

THIRD PARTY WEBSITES

This Website may contain certain hypertext links to other third party websites. These other third party websites are independent from this Website. CHI Studio has not reviewed, is not responsible for, and accepts no liability in respect of any content, information or opinion contained in any such websites. No hypertext links to this Website is/are allowed without the prior written consent of CHI Studio. Links to other websites do not constitute an endorsement, approval or any form of association by or with CHI Studio of such websites or the information, products, services, advertising or other materials available on those websites.

INTELLECTUAL PROPERTY AND COPYRIGHT

All contents of this Website, such as text, graphics, images, photos, logos, trademarks, button icons, hyperlinks, audio, video, data and software (the “Website Contents”) are protected by intellectual property laws and treaties in the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”) and elsewhere, and the Website Contents (whether in whole or in part) may not be reproduced, uploaded, posted, published, transmitted or distributed in any way without prior written consent of CHI Studio. No derivative works with respect thereof is permitted. You may only print and/or download a hard copy of individual pages of this Website for your own private and non-commercial use, provided that you do not remove any copyright notices (if any) or you clearly indicate CHI Studio is the copyright owner on such copy. Any third-party website(s) referred to or accessed by hypertext link through this Website belongs to and remains the property of the respective owners, and CHI Studio does not acknowledge, approve or endorse these third party websites and/or the legality of the contents of those third party websites. You agree that we are free to use, disclose, adopt and modify all and any ideas, concepts, know-how, proposals, suggestions, comments and other communications and information provided by you to us (“Feedback“) in connection with this Website without any payment, credit or acknowledgement to you. You hereby waive and agree to waive all and any rights and claims for any consideration, fees, royalties, charges and/or other payments in relation to our use, disclosure, adoption and/or modification of any or all of your Feedback.

DISCLAIMER

Whilst CHI Studio endeavours to keep the information and content in this Website up-to-date, CHI Studio accepts no liability for the accuracy or completeness or reliability or use of, nor any responsibility to update and verify, the information and content (or any part hereof) on this Website. The Website Contents are provided for general information only. Nothing contained herein shall be construed as the giving of advice or the making of a recommendation to you and should not be relied upon by anyone as the basis for any decision or action. In particular, actual results and developments may be materially different from any forecast, opinion or expectation expressed in this Website. Nothing in this Website constitutes or forms any part of an invitation or offer to invest or deal in any debt or other securities of CHI Studio or its related parties and nothing in this Website shall form the basis of or be relied upon for any contract or commitment. YOUR ACCESS TO AND USE OF THIS WEBSITE IS AT YOUR SOLE RISK AND IS PROVIDED “AS IS,” “AS AVAILABLE.” THIS WEBSITE IS FOR YOUR PERSONAL USE ONLY AND CHI Studio MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE TO THE MAXIMUM EXTENT PERMITTED BY LAWS, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES ON MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. In no event shall CHI Studio be liable to you or any other person for any direct, indirect, incidental, special, punitive or consequential damages, including any loss of business or profit, arising out of any use, or inability to use, the information, even if CHI Studio has been advised of the possibility of such damages. You will exercise and rely solely on your own skill and judgment in your use and interpretation of this Website and the Website Contents. You are responsible to ensure that your use of this Website complies with all applicable legal requirements. The limitation of liability contained in these Terms and Conditions will apply to the fullest extent permitted by applicable laws. In no event shall CHI Studio’s total liability to you for all damages, losses, and causes of action (whether in contract, tort (including but not limited to negligence) or otherwise) exceed the actual amount paid by you to CHI Studio, if any, for using this Website.

ACCESS AND UPDATE

CHI Studio does not guarantee that this Website or the Website Contents, will always be available or be uninterrupted. CHI Studio will not be liable to you if for any reason this Website is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to this Website. You are also responsible for ensuring that all persons who access this Website through your internet connection are aware of these Terms and Conditions and other applicable terms and conditions, and that they comply with them.

TERMINATION OR SUSPENSION OF ACCESS

CHI Studio reserves the right to terminate, suspend, withdraw, discontinue or change your ability to access this Website (or any part thereof) for any reason without prior notice.

INDEMNIFICATION

You understand and agree that you are personally responsible for your behaviour on this Website. You agree to indemnify, defend and hold harmless CHI Studio, its holding company (if applicable), subsidiaries, affiliated companies, licensors, officers, directors, employees, agent and any third party information providers to this Website from and against all liabilities, claims, damages, actions, losses and costs and expenses (including without limitation legal fees) as a result of or incidental to or in connection with or arising from your use or misuse of this Website and any contents thereon and/or your breach of any of these Terms and Conditions. You agree to cooperate fully in the defence of any of the foregoing. CHI Studio reserves the right to control exclusively the defence of any matter otherwise subject to indemnification by you and you will not settle any matter without CHI Studio’s prior written consent.

PERSONAL DATA PRIVACY

CHI Studio commits to protect the privacy of your personal data and information. In order to provide services to you and to facilitate the operation of this Website, CHI Studio gathers certain personal information that you provide to this Website. Please refer to the applicable personal data protection documents (including the New World Group Privacy Policy Statement, CHI Studio’s Privacy Policy Statement and CHI Studio’s Personal Information Collection Statement) which set forth CHI Studio’s policies for the collection, usage and disclosure of personal data obtained from this Website.

PARTIAL INVALIDITY

The illegality, invalidity or unenforceability of any provision of these Terms and Conditions under the law of any jurisdiction shall not affect its legality, validity or enforceability under the laws of any other jurisdiction nor the legality, validity or enforceability of any other provision.

NO WAIVER

No failure or delay by CHI Studio to exercise any right or remedy provided under these Terms and Conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by and construed in accordance with the laws of Hong Kong and in case of disputes, CHI Studio’s and you shall submit to the non-exclusive jurisdiction of the courts of Hong Kong.

INCONSISTENCY OR CONFLICT

If there is any inconsistency or conflict between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.

Privacy Policy Statement

CHI Studio Company Limited (“CHI Studio”, “we”, “us”, or “our”) manages and operates the Artisan Lounge at K11 MUSEA (“Artisan Lounge”) and is part of the New World group of companies including New World Development Company Limited and its affiliated or related companies from time to time (as listed here: https://www.nwd.com.hk/pics) (the “New World Group” or “NWG”) and we adopt the New World Group Privacy Policy Statement. You can find out more about our policy on personal data protection by accessing the New World Group Privacy Policy Statement available at https://nwd.com.hk/privacy-policy, and specific Personal Data Collection Statement (“PICS”) that will be issued to you when we collect your personal data on or through our website. If there is any inconsistency or conflict between the New World Group Privacy Policy Statement and this Statement, this Statement shall prevail. If there are any inconsistency or conflict between our PICS and this Statement, our PICS shall prevail. Please also see the New World Group Privacy Policy Statement (and our PICS, if/where applicable) for our policies and information about:

our collection and/or use of log files (data relating to your use of/visits to this website, including but not limited to your IP address, domain name, browser type and access time);
our collection, use and/or transfer of your personal data for the relevant purposes as further specified in our PICS (if/where applicable);
the use of cookies and other tracking mechanisms;
retention of your personal data;
third party merchants and/or websites that may be contained in this website;
how we keep your personal data secure;
use of your personal data in legal proceedings.

Enquiries

If you have any questions or wish to access or correct your personal data or withdraw your consent to the use of your personal data held by us, please contact our Personal Data Privacy Officer at:

30th Floor, New World Tower,
18 Queen’s Road Central,
Hong Kong
Attention: Personal Data Privacy Officer (Legal and Company Secretarial Department) (Marked Confidential, and with the name of CHI Studio Company Limited)
or by email at privacy@chi-coffeeconcept.com

PRC Addendum

If you are:

an individual located in Mainland China who visits Artisan Lounge’s relevant website(s), or otherwise uses Artisan Lounge’s products and/or services by phone or any other means from Mainland China; and/or
an individual holding a Mainland China passport and/or resident identity card who visits the physical stores of Artisan Lounge in Hong Kong or otherwise uses Artisan Lounge’s products and/or services by phone or any other means in Hong Kong,

your personal data will be processed by us in accordance with the “People’s Republic of China Addendum in addition to the New World Group Privacy Policy Statement, this Statement and our PICS, as well as the applicable data protection laws and regulations in Mainland China which, for the current purposes, excludes Hong Kong, the Macau Special Administrative Region of the People’s Republic of China and Taiwan. For the purpose of this Statement, “Hong Kong” means the Hong Kong Special Administrative Region of the People’s Republic of China.